Feedback

Customer feedback is very important to us and we always like to hear how you think
we are doing and how we could improve.

We welcome any feedback you would like to share with us, so please feel free
to leave your comments below.

13 thoughts on “Feedback

  1. Great service. Great prices. By far the best couriers I have used. Adrian and Chris always take great care over the pieces of antique furniture they deliver for me. They are great at arranging deliveries and dealing with customers. I would definately recommend!
    Thank you,
    Dan H-B

  2. Fantastic service! Hassle free, fast and at reasonable cost! No problem to catch them on the phone or email, they reply very fast and are very flexible! The timing for collection was spot on and the driver Chris was very friendly and helpful. If everyone worked like this, life would be so much easier! 🙂 Thank you very much!

    • I Totally agree with your comments they are truly deserving
      as you said they make the whole process go very smoothly ie hassle free !!,
      and their extremely reliable .at very reasonable cost nothing is too much bother a very well organised company YOULLE NOT be disappointed with PRODEL ******

  3. Fantastic Service, would definately recommend. I for unforeseen circumstances was unable to arrive on the day of collection, so had to get my mother to collect on my behalf. The driver was courteous and patient regarding the circumstances.

  4. Had to get a very large and very heavy mirror from London to Lancashire. Very reasonable quote delivered within 24 hours. Definitely recommend and will use again.
    Thank you for taking the stress our of this.

  5. I LIVE IN ABERDEEN SCOTLAND I REQUERED A LARGE HEAVY AND VERY DELICATE ITEM ‘
    FROM SHROPSHIRE WHICH CONCERED ME ON ITS SAFE DELIVERY AND TO BE UPLIFTED AROUND THE TIME SCHEDULE OF THE SELLAR , I THEN CONTACTED PRODEL AND DISCUSSED THE MATTER WITH ADRIAN AND HE IMMEDIATELY MADE ME FEEL AT EASE AND THAT THIS DELIVERY WASNT GOING TO BE ANY PROBLEM !!!!
    ,EVERTHING WENT SMOOTHLY AND ON TIME ! AND COULDNT BELIEVE AFTER 420 miles !!
    OF DRIVING !!!ADRIAN AND HIS RIGHT HAND MAN CHRIS ARRIVED 10 MINUTES EARLY WITH WITH HUGE SMILES ON THEIR FACES AND SAID SIMPLY I TOLD YOU NOT TO WORRY !!!!!!
    TO SAY WHAT A HUGE RELIEF THIS WAS ..IS AN UNDERSTATEMENT !!
    PRODEL TRULY DESERVES A GOLD STAR ID HIGHLY RECOMMEND THIS COMPANY FOR THEIR PROFFESCIONAL SERVICE AND VERY REASNOBLE PRICE !

  6. Have to agree with previous comments – especially communication, kept informed throughout. Adrian’s friendly and helpful attitude gives Prodel the edge. Definitely recommended and would have no hesitation in using again.

  7. Exactly what you want from a delivery company. Efficient, no fuss, delivered when they said, very reasonable rates. Would certainly recommend. Thanks!

  8. Prodel – these guys are excellent in every way.

    Great value – they shipped something carefully at a lower cost then others.

    Great communicators – this is their real differentiator. unlike other couriers these guys keep you informed so you are not wasting time waiting around for them to pick up or drop off.

    Nice people – really enjoyed talking with Adrian and Chris.

  9. I sell and design kitchens for Comprex in London and had a customer living in Liverpool needing additional units for their existing kitchen. We used Prodel to deliver them but gave them a previous address for the customer (completely our fault). After Adrian, one of the drivers, had delivered the units and drove all the way to Wales for his next drop, I called him to explain we needed them at a different address in Liverpool………. At the drop of a hat he turned back to help us out and get the delivery to the correct address the same day! ABSOLUTELY AMAZING SERVICE AND WILL 100% BE USING THEM AGAIN!!! Thanks Adrian, much appreciated. Gary Moor

  10. Adrian and Chris provide a fantastic service for customers who move in and out of our storage company in Preston. All of our customers are really happy with their service and they are the only company who we recommended for all of our customers. Adrian loves his caramel macchiato from Starbucks.

    Thanks Adrian and Chris

  11. Adrian and Chris have been the couriers for my shabby chic furniture painting business ‘RAW Furniture’ for the past 18 months. I have complete faith in them as I always receive 100% positive feedback from all of my clients.

    I highly recommend ‘Prodel’, they are extremely efficient, reliable and very reasonably priced.

    Thank you so much for your dependable service.

    Regards,
    Rebecca Ann Wilmer

  12. Adrian, you are brilliant and soooo very reliable. You take all my stress out of the delivery of my goods and nothing seems to phase you or trouble you. Your organisational skills are amazing. Also, I never had to ask for quote as your prices are really good, I trust you implicitly.

    Thanks again! You are the best courier ever and hope to do future business with ProDel.
    Kindest regards,
    NICOLA

Leave a Reply

Your email address will not be published. Required fields are marked *